Assessing Servingness 2.0 in Practice at HSIs 

This session pairs well with the Servingness 2.0 keynote but can also be effective as a standalone workshop. All campus constituents are invited to discuss and assess the institution’s progress towards enacting servingness, including faculty, staff, administrators, and students. Those who have knowledge of programs, services, and curricula that serve Latines and other minoritized students should participate as well as staff with knowledge of campus outcomes (i.e., institutional researchers, campus data coaches). This session is hands-on, drawing on the updated Multidimensional Conceptual Framework for Understanding Servingness, with participants utilizing rubrics to assess the institution’s progress toward servingness and discussing what can be done to advance servingness.